Frequently Asked Questions

Frequently Asked Questions

Knowledge Base

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Frequently asked questions

We have a FAQ list that we hope will help
you answer some of the more common ones.

1. How do I create a MyBetaRide traveler account?

Creating a MyBetaRide account requires a valid email address and phone number. You’ll also need to create a password and agree to terms and conditions and our privacy policy. Fill in your first and last name, phone number, and email.

Next, enter your payment information.

Adding a credit card or debit card number allows your trip fares to be charged automatically after each ride. After you provide this information, we’ll send an email to confirm your account registration. Once you confirm, you’ll be able to use your app to request a ride.

2. Sign up to drive with MyBetaRide driver App

Sign up to drive with MyBetaRide driver app- The heading for the explanation downwards

 

Sign up to drive with the driver app through the signup button.

 

As a driver, you’ll receive ride requests with your driver app.

With your vehicle, you’ll meet travellers at their pickup locations and drive them to their destinations around the city.

Your driver app also keeps track of your trip fares. MyBetaRide facilitates the payment of your earnings to your bank account.

 

e.Get MyBetaRide Driver App>>

 

Download the driver app

 

Download Steps

 

You can download and install MyBetaRide driver app on Android devices. Head to Google Play Store and follow these steps:

 

1.Tap on the Google Play icon.

2.Tap the search bar, type MyBetaRide Driver, then tap search.

3.After app installation is complete, tap OPEN.

4.In the MyBetaRide driver app, tap sign in if you have an account or tap register to create one.

 

  1. MyBetaRide Driver Sign Up Guide>>

 

1.Connect to Opportunities

 

Explore the best of your time during trips with the network of travellers on the platform.

 

2.Become a driver

 

First name

Last name

Email

Password

Phone Number

State

 

By proceeding, I agree with MyBetaRide’s Terms of Use and acknowledge that I have read the Privacy Policy. I agree that MyBetaRide or its representatives may contact me by email, phone, or SMS at the email address or number I provide.

2. How does MyBetaRide work?

MyBetaRide is a seamless technology platform that connects travellers with drivers.

 

On the MyBetaRide platform, you use the app to request a ride. When a driver around your location accepts your request, your app notifies you about the acceptance. In a short moment after, your driver arrives at your pickup location.

 

You also receive a notification with the driver’s information, including first name, vehicle type, and license plate number. The report helps you both connect at the pickup location.

 

When you arrive at your destination and exit the vehicle, your calculated fare is deducted through the payment method you have linked to your MyBetaRide account.

 

MyBetaRide also allows you to pay in cash. However, you must have selected this option before you request a ride.

 

Afterwards, your app will ask you to rate your driver from 1 to 5 stars. Drivers also get to rate travellers. MyBetaRide feedback system is designed to instil accountability from everyone and build an all-in community.

3. Can I drive with MyBetaRide in the cities?

MyBetaRide is available in some cities.

4. What are the requirements to be a driver on the platform?

You need to have an eligible transportation mode, submit required documents, including a driver’s license, upload your documents with safety screening, and activate your account.

 

5. Is MyBetaRide safe?

There’s a set of guidelines designed to ensure your safety during trips; your safety, our concern. See the Safety page for more information.

6. Do I need my vehicle to be a driver?

Yes. You need your vehicle to be part of the drivers on the platform

7. How much can drivers make on MyBetaRide?

The money you make on MyBetaRide depends on when, where and how often you drive. However, we are true and fair to every process to ensure you earn more based on your choice.

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